Vision, Values & Philosophy of Care

Vision Statement

Enabling residents to find meaning and joy in life, in a caring Christian environment.

Mission Statement

“We at Markhaven are committed to the physical, emotional and spiritual well-being of our residents.  We strive to have excellent service for residents of every culture in a supportive, caring Christian environment and to maintain a high level of dignity and individuality”

Valuescore values

  • Compassion and Service
  • Benevolence
  • Integrity
  • Compliance with Legislation
  • Accessibility
  • Stewardship
  • Excellence
  • Collaboration

Principles and Philosophy of Care

Markhaven, Inc. operates based on the following principles and philosophy of care:


  • Holistic resident-centered care and service.
  • Markhaven is the resident’s home.
  • We promote the health and well-being of all residents by adequately meeting their physical, psychological, social, spiritual, and cultural needs.
  • We provide a safe, comfortable home like environment.
  • We treat residents with dignity and respect.
  • We have a not for profit approach.
  • We practice honesty and fairness.
  • We uphold the Resident’s Bill of Rights.
  • We act responsibly to act to comply with laws.
  • Accepting residents from all cultures and faiths.
  • Public accountability and transparency in the public interest.
  • Effective and sustainable use of resources.
  • Responsible innovation and adaptability.
  • Safe work practices.
  • Continuous quality improvement.
  • Qualified staff.
  • Supporting collaboration and mutual respect amongst residents, family members and friends, long term home providers, service providers, caregivers, volunteers, the community and governments to meet the needs of residents.
  • Fostering positive labor relations.

Philosophy of Care

  • Markhaven is a home where residents are respected as individuals.
  • We promote residents being informed and enabled to participate in the decision that impact their lives and care.
  • Markhaven is a home to it’s residents and we apply a holistic resident-centered approach to delivery of quality of care and services, focusing on promoting and optimizing each resident’s abilities independence and self-worth.
  • We strive to be attentive and responsive to resident’s needs to the greatest extend possible consistent with our resources and Christian Values.